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Refund Policy
At Vdomin8 Marketers we strive to provide the best products and services to our customers. However, we understand that there may be circumstances where you need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are processed, ensuring transparency and customer satisfaction.
1. General Refund Policy
We offer refunds under specific conditions, which vary depending on the nature of the product or service purchased. Customers are encouraged to review the details below to understand their eligibility for a refund.
2. Eligibility for Refund
Refund eligibility depends on the type of product or service purchased. The following conditions apply:
- Digital Products & Services: Refunds are available within days of purchase, provided the product has not been downloaded or accessed beyond the trial version.
- Physical Products: Refund requests must be made within days of receiving the product. The item must be unused, in its original packaging, and accompanied by proof of purchase.
- Subscription Services: Customers can request a refund within days of purchase. However, partial refunds may not be granted for ongoing subscriptions or previously used services.
3. Non-Refundable Items
The following items/services are generally non-refundable:
- Customized or personalized products.
- Downloadable software or digital content once accessed.
- Services that have already been provided or initiated.
- Gift cards and promotional discounts.
4. Process for Requesting a Refund
To initiate a refund request, follow these steps:
- Contact our support team at [email protected]/+91-9625063767 with your order details and reason for the refund request.
- Our team will review your request and determine eligibility based on our policy.
- If approved, the refund will be processed within business days using the original payment method.
5. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please:
- Check your bank or payment provider.
- Contact your credit card company, as processing times may vary.
- If the issue persists, contact us at [email protected]/+91-9625063767.
6. Exchanges and Replacements
For physical products, we offer exchanges in cases of defective or damaged items. If you need a replacement, please contact us within [X] days of receiving the product.
7. Cancellation Policy
- Orders can be canceled before they are processed. Once processed, cancellations may not be possible.
- Subscription services can be canceled at any time, but refunds are only applicable within the initial refund period.
8. Changes to Our Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Customers will be notified of significant changes through email or website announcements.
If you have any questions or concerns regarding our Refund Policy, please contact us at [email protected]/+91-9625063767. We are committed to providing excellent customer service and ensuring a fair resolution for all refund requests.